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FAQ
What is the Duty of Care?
The duty of care is a legal obligation for all businesses to handle their waste in a responsible and safe manner. This means that businesses must ensure that the waste they produce, collect, transport, store, and dispose of, does not cause harm to the environment or human health.
The duty of care applies to all types of waste and requires businesses to take all reasonable steps to ensure that their waste is properly managed, including:
- Keeping waste secure and preventing illegal dumping
- Ensuring waste is transferred to an authorised person, such as a licensed waste carrier or disposal facility
- Keeping accurate records of the waste they produce, including its type and how it was disposed of
- Making sure that the waste they produce is handled and disposed of in an environmentally responsible manner
What is a Waste Transfer Note?
A Waste Transfer Note (WTN) is a document used waste management industry to record the transfer of waste from one person (the producer) to another (the carrier or disposer). The WTN is used to track the movement of waste from its point of origin to its final destination and serves as evidence of compliance with the UK’s duty of care regulations.
A WTN must include the following information:
- Date of transfer
- Name and address of the producer and the person receiving the waste
- Description of the waste, including its type and weight
- Method of disposal or recovery
- Signature of the producer and the person receiving the waste
The WTN must be kept by the person producing the waste for two years, and by the person receiving the waste for at least one year. The WTN must also accompany the waste during transportation, in case of inspection by the relevant authorities.
The use of Waste Transfer Notes is an important aspect of the UK’s waste management regulations and helps to ensure that waste is handled and disposed of in a responsible and safe manner.
How often can you collect my bin?
The frequency of bin collection for businesses can depend on several factors, such as the size of the business, the type of waste produced, and the carrier. In general, the following collection frequencies are common for businesses:
- Commercial waste bins are typically collected on a daily, weekly, or bi-weekly basis, depending on the volume of waste produced. For larger businesses, multiple collections may be required per week to ensure that waste is disposed of properly.
- Recycling bins for businesses are usually collected on daily, weekly, or bi-weekly basis. This helps to reduce waste and increase the efficiency of resource usage.
- Food waste is typically collected on a daily or weekly basis for businesses, such as restaurants, cafes, and supermarkets, which produce large volumes of food waste. For smaller businesses, food waste collection may be less frequent, such as once or twice a week.
- Glass waste is typically collected on a daily, weekly, or bi-weekly basis. Glass waste is recyclable, so it is important to separate it from other types of waste for proper disposal.
- Hazardous waste bins, such as those for batteries, electronics, and chemicals, are typically collected on a more frequent basis, such as once a week or once a month, to ensure that hazardous waste is disposed of properly and in a safe manner.
It is important to work with easywaste to determine the most appropriate collection frequency for your business. easywaste can assess the volume and type of waste produced by your business and make recommendations for the frequency of bin collections that best meets your business needs.
What time will my bin be collected?
The time of bin collection can vary depending on the location, number and size of the bins, waste type and other external factors such as traffic, roadworks etc. It is important to work with us to determine the most appropriate collection time for your business. easywaste can assess your needs and make recommendations for the collection time that best meets your requirements.
How much can I put in my bin?
The amount that can be placed in bins is determined by the size and waste stream. The exact amount will be available on the Duty of Care along with the schedule & frequency of collection.
- Bin Capacity: The capacity of bins for businesses is typically measured in liters and the maximum allowable capacity will vary depending on the bin size, waste stream and capacity of the truck.
- Overflowing: Bins should not be overflown, as this can cause problems during collection and transportation, and may result in waste being left behind or not being collected.
- Weight Limits: There may be weight limits for the contents of bins, which will vary depending on the bin size, waste stream and capacity of the truck.
Where should I leave my bin for collection?
It is important for businesses to properly dispose of their waste in order to maintain a clean and healthy environment. The following guidelines will help ensure that your bins are collected efficiently:
- Place your bin at the designated collection point on the day of your scheduled pickup. This location should be easily accessible for the collection truck and free from obstructions.
- Ensure that the bin lid is closed and secured. Overflowing or loose waste can create health hazards and attract pests.
- Keep your bin at least one meter away from any parked cars, street furniture, or other obstacles to ensure that the collection truck can safely access it.
- Label your bin with your business name and address to ensure that it is not mistaken for a residential bin or from any other business.
- Contact Us if you have any questions or concerns about the collection of your bin.
By following these guidelines, you can help ensure that your business’s waste is collected efficiently and responsibly.
What is an excess waste?
Excess waste refers to the amount of waste that exceeds the standard capacity of a bin. For businesses, this can occur when the amount of waste generated on a regular basis exceeds the capacity of the standard bin that has been provided.
Excess waste can pose a number of challenges, including:
- Health and safety hazards: Overflowing bins can create unsanitary conditions and attract pests, which can pose a risk to public health and safety.
- Environmental impact: Excess waste that is not properly disposed of can contribute to litter and pollution, affecting local communities and the environment.
- Financial penalties: Depending on local regulations, businesses may be subject to fines for generating excess waste.
To avoid excess waste, businesses should regularly assess their waste management needs and arrange for additional bins or waste collection services if necessary. Proper waste segregation and recycling can also help to reduce the amount of waste generated and prevent excess waste.
It is important for businesses to proactively manage their waste to ensure that it is disposed of in a responsible and sustainable manner, and to avoid the negative impacts associated with excess waste.
What happens if there is a missed collection?
A missed bin collection can be a inconvenience for any business and can lead to overflowing bins, unsanitary conditions, and potential health hazards. In the event of a missed collection, the following steps should be taken:
- Contact easywaste: The first step in the event of a missed bin collection is to contact us via email or phone and report the issue. Our team of experts will be able to advise on the cause of the missed collection and provide information on when the next collection will take place.
- Arrange for an Additional Collection: If the missed collection has resulted in overflowing bins or an increased volume of waste, we may be able to arrange for an additional collection at an additional cost. You will need to request this via email or phone.
- Store Waste Safely: In the meantime, it is important to store waste safely and hygienically to reduce the risk of health hazards or environmental pollution.